Privacy Policy
How Shikamo collects, uses and protects your personal information in line with POPIA.
Last updated: June 2026.
Shikamo (“we”, “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, why, and your rights.
Information we collect
- Contact details you provide (name, organisation, email, phone) when you request a callback or consultation.
- The content of your enquiry or correspondence with us.
- Technical data such as IP address, browser type and pages visited, collected via analytics.
How we use your information
- To respond to your enquiry and provide the advisory and campaign services you request.
- To manage our relationship with you and meet our legal and regulatory obligations.
- To improve our website and understand how it is used.
Lawful basis
We process your personal information on the basis of your consent, to take steps at your request before entering into a contract, and for our legitimate business interests, as permitted by POPIA.
Sharing and disclosure
We do not sell your personal information. We may share it with trusted service providers who assist us in operating our business, and where required by law. Given the politically sensitive nature of our work, client confidentiality is central to everything we do.
Data security and retention
We apply appropriate technical and organisational measures to safeguard your information, and retain it only for as long as necessary to fulfil the purposes set out above or as required by law.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict its processing, and to lodge a complaint with the Information Regulator. To exercise these rights, contact us using the details below.
Cookies
Our website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
Contact
For any privacy queries or to exercise your rights, contact our Information Officer at campaigns@shikamo.africa or +27 64 559 3155.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a revised “last updated” date.